After receiving two quotes from dealer recommended body shops, I then stopped in to the CarStar location in Aurora. I am so glad I did. Even though I did not have an appointment, and the shop was busy, the staff took time to take a look at my vehicle and provide an immediate quote. A quote dramatically more reasonable than the quotes received from the dealer recommended body shops. The staff at CarStar Aurora were extremely personable and provided expert detail on the work, expected completion, and costs. I also received status updates during the process which I greatly appreciated. The work done exceeded my expectations. Friends asked if I had bought a new truck as it looked like I just drove it off the lot My sincere thanks to the exceptional staff at CarStar Aurora. I could not be more pleased. Thank you.
after a minor accident we were advised to take our car to Carstar Aurora to be repaired. we found the service to be exceptional and friendly. they guided us through the process and kept us informed every step of the way. the job was completed on time. thank you Carstar for making this situation so smooth for us. Andre and Wendy Niel.
I had work done to my vehicle under an insurance claim. My experience was perfect from start to finish. I dealt with Karen, and she was, without a doubt, one of the best customer service representatives I've ever had the pleasure of dealing with. Ever. She was kind, compassionate, funny, efficient, helpful... I could go on and on. Oh, and they fixed my car up so its looking just like new again! Best service ever at this Carstar location!
They make it very easy to do business with them. They always keep me informed. They respect me. They have the best products. I trust them. And Their manager ,she is very friendly. Thanks Car Star
Super friendly staff, honest, knowledgeable and completed on time. I was kept updated throughout the process. Drop off, pick up and rental car was very convenient and well organized. I HIGHLY recommend CARSTAR Aurora!!
Was treated like family! Owner and staff were friendly, professional and knowledgeable Was recently getting estimates for repairs due to an accident. Carstar Aurora stood out from the other shops largely due to the time they took to assess the damage and explain the work required, resulting in reasonable, accurate price with no surprises. This first impression won me over as a customer and have returned for maintenance visits and continue to feel confident I am getting the best service.
I brought my car here after an accident and I was extremely impressed with the all over service. The lady that works at the front desk was so helpful and knowledgeable, she spent lots of time with me explaining the damage on my car and helped me navigate through everything with insurance. She was always very quick to get back to me with any questions I had. They were right on time with getting my car back to me and even explained all the work that was completed on the car. I was beyond impressed with the body work that was done, can not even tell it was in a $13,000 accident! They also have the cutest puppies in the front office. The puppies were so sweet and loving !! I would recommend anyone to this shop. Hope I dont know to go back for body work but if I do I know where I'm taking it.... CARSTAR AURORA!!!
CARSTAR Aurora is a Canadian Auto body shop based in Aurora, Ontario. CARSTAR Aurora is located at 226 Edward St Unit 2A Unit 2A, Aurora, ON L4G 3S8, Canada.
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