7
446 Hollandview Trail, Aurora, ON L4G 3H1, Canada
Aurora, Ontario L4G 3H1
+19057263776

Awful pharmacy with incompetent workers. Doctor gave us a prescription we dropped it off. This doctor does not fax. Went in and he said it was not ready the doctor had not faxed we said it was dropped off. He then found it but said it couldn't be made so we had to come back. Today we tried again and this time the pharmacy girl said the fax hadn't been received. We said it was dropped off and insisted she look. She said that a fax had been requested but that she had the prescription. But that we needed to come back. Sheer utter incompetence. Colleges put out lots of pharmacy techs every year, I'm sure you can replace these incompetent ones easily. Please do so. We are now likely to fly out tomorrow without our meds.

would love to give this place zero stars. i walked in here around 10 pm to look at the make-up section. immediately i was watched and followed by 2 ladies (one with black hair/glasses and one with greyish hair both working in the make-up/perfume area). one was walking down the aisle trying to pretend she was restocking and one stood in the beginning of the aisle. i was so offended by their behaviour that i didn’t even buy any products because of them. i walked out pretty quickly. i was insanely uncomfortable and i will be going to corporate about them! such disgusting behaviour to make customers feel this way. i also saw another review on here that also went through a similar experience. truly disgusting!

Moved all my prescriptions from Stonehaven location to this location after years of poor/slow refill experience. Renewed one today on line and it was filled in 50 minutes and the employee didn’t hunt and check 4 places to find it. So far so good, keep up the good work!

We came into here at 8:53am and the clerk at the Canada post table said we were “10 mins early” so she shouldn’t give us our mail until 9am. She persisted to slowly “open” the postal area while fully ignoring us and occasionally showing attitude. She waited until literally 9am on the dot to let us get our mail. Her name was Asha. She should be taught customer service or just common decency.

Pharmacy here is outstanding. Even though they are always extremely busy Theresa (pharmacist) and Jordan are always extremely helpful and knowledgeable. Definitely recommend!

With my visit experience, both with staff and Senior leadership of this store, it is 10/10. The owner and senior manager are actually very humble and are very customer and staff oriented. The staff is very helpful. There is empathy which makes them so different and outstanding from other locations.

This store can be counted on to have an organized layout, a range of products to choose from (with a lot of sales going on all the time), polite employees and an overall chill atmosphere. They also have a pharmacy and post office at the back! A standard go to in my schedule

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Shoppers Drug Mart — Pharmacy in Aurora

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Shoppers Drug Mart

Pharmacy at 446 Hollandview Trail, Aurora, ON L4G 3H1, Canada. Here you will find detailed information about Shoppers Drug Mart: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    8 AM–12 AM
  • Monday
    8 AM–12 AM
  • Tuesday
    8 AM–12 AM
  • Wednesday
    8 AM–12 AM
  • Thursday
    10 AM–6 PM
  • Friday
    8 AM–12 AM
  • Saturday
    8 AM–12 AM

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
446 Hollandview Trail, Aurora, ON L4G 3H1, Canada.
City:
Aurora
Phone:
Postcode:
L4G 3H1

About Shoppers Drug Mart

Shoppers Drug Mart is a Canadian Pharmacy based in Aurora, Ontario. Shoppers Drug Mart is located at 446 Hollandview Trail, Aurora, ON L4G 3H1, Canada.


Please contact with Shoppers Drug Mart using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shoppers Drug Mart opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Shoppers Drug Mart

  • dawn J
    Added 2025.12.11
    Awful pharmacy with incompetent workers. Doctor gave us a prescription we dropped it off. This doctor does not fax. Went in and he said it was not ready the doctor had not faxed we said it was dropped off. He then found it but said it couldn't be made so we had to come back. Today we tried again and this time the pharmacy girl said the fax hadn't been received. We said it was dropped off and insisted she look. She said that a fax had been requested but that she had the prescription. But that we needed to come back. Sheer utter incompetence. Colleges put out lots of pharmacy techs every year, I'm sure you can replace these incompetent ones easily. Please do so. We are now likely to fly out tomorrow without our meds.
  • By owner
    Added 2025.12.13
    Dawn, thank you for sharing this feedback so we can improve for your next visit. To discuss your feedback further, feel free to call the store by phone and ask to speak with a member of the store management team. Thank you. From Shoppers Drug Mart Customer Care
  • Hilary
    Added 2025.09.19
    would love to give this place zero stars. i walked in here around 10 pm to look at the make-up section. immediately i was watched and followed by 2 ladies (one with black hair/glasses and one with greyish hair both working in the make-up/perfume area). one was walking down the aisle trying to pretend she was restocking and one stood in the beginning of the aisle. i was so offended by their behaviour that i didn’t even buy any products because of them. i walked out pretty quickly. i was insanely uncomfortable and i will be going to corporate about them! such disgusting behaviour to make customers feel this way. i also saw another review on here that also went through a similar experience. truly disgusting!
  • John Bennett
    Added 2025.09.12
    Moved all my prescriptions from Stonehaven location to this location after years of poor/slow refill experience. Renewed one today on line and it was filled in 50 minutes and the employee didn’t hunt and check 4 places to find it. So far so good, keep up the good work!
  • Venus & Vixen STUDIOS
    Added 2025.09.05
    We came into here at 8:53am and the clerk at the Canada post table said we were “10 mins early” so she shouldn’t give us our mail until 9am. She persisted to slowly “open” the postal area while fully ignoring us and occasionally showing attitude. She waited until literally 9am on the dot to let us get our mail. Her name was Asha. She should be taught customer service or just common decency.
  • Gil H
    Added 2025.08.17
    Pharmacy here is outstanding. Even though they are always extremely busy Theresa (pharmacist) and Jordan are always extremely helpful and knowledgeable. Definitely recommend!
  • Bikram Ajit Singh
    Added 2025.03.22
    With my visit experience, both with staff and Senior leadership of this store, it is 10/10. The owner and senior manager are actually very humble and are very customer and staff oriented. The staff is very helpful. There is empathy which makes them so different and outstanding from other locations.
  • Veronika Doynikova
    Added 2025.03.19
    This store can be counted on to have an organized layout, a range of products to choose from (with a lot of sales going on all the time), polite employees and an overall chill atmosphere. They also have a pharmacy and post office at the back! A standard go to in my schedule
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