I got gel nails done at Nails & Beauty Palace on Friday, and the same night they started lifting. By the next day, five of my nails had completely peeled off. This is completely unacceptable quality and clearly shows that proper nail prep was not done. When I tried to resolve the issue, they initially refused to refund me. Even though there were no other clients, they behaved rudely and said “we’re busy now, you need to book an appointment,” which is completely unprofessional. I cannot trust this salon to fix the problem, and I will be reporting this to Consumer Protection Ontario. I strongly advise others to be cautious before visiting.
I have been going to Nails & Beauty Palace for more than 10 years. Jenny and Bernice are the absolute best at their craft. That’s why I’m still going there. They are also friendly and accommodating. I’ve had facials, massage, waxing, and monthly pedicures and always leave feeling very satisfied. I highly recommend them.
Called in to have a repair on a nail I had ripped off. They saw to me immediately. Great service and very friendly and no expensive. Will continue as a client.
I’ve been coming here for several years and am satisfied each visit. Bernice and Jessica are so kind, accommodating and friendly. And they do excellent work setting me up for nice nails each season. Happy to support a local business keen on customer service!
I have gel nails done. They always do a good job on the shape of the nails. They cream your hands and wrap a hot wet cloth over your hands at the end of the manicure.
All ladies in the place nice and clean I been coming to this place more than 2 years service never change and getting better . And big thank you to the lady how did facial for me she amazing her stone massage and regular massage perfect. Today new lady her name Rose she was so patient with me when I was choosing my nails colour thank you all
Come here regularly for shellac pedicures and Biogel manicures usually last 3-4 weeks before having to get a new set! The ladies are so lovely absolutely love coming here! Highly recommend! Carina is amazing at shellac pedicures! ?
Nails & Beauty Palace is a Canadian Nail salon based in Aurora, Ontario. Nails & Beauty Palace is located at 14800 Yonge St Unit 115, Aurora, ON L4G 1N3, Canada.
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