Ridiculous staff turnaround. Owner is beyond rude and aggressive. Thought with new ownership a few years back this place would improve. And it did for a bit. However, within the past year it’s just gone downhill. It’s not the same store it used to be. Staff here used to care and always welcomed you with a smile. I’m going across the street. I wish I noticed they were there sooner. (I’m a stoner. Cut me some slack.)
⭐️⭐️⭐️⭐️⭐️ Absolutely love this place! ? Great prices, clean store, super helpful staff — and the quality never disappoints! Definitely my go-to cannabis shop in Aurora! ??
Great service. Company made a mistake on their menu and employee handled it well and made up for it. Will be coming here again. Thanks brother to the employee that helped me ?
Went in today looking for a new dispo pen, and the gentleman working today around 6-630 was very nice, informative and super helpful!!! Will definitely come back when im in the area! ?
Their delivery is horrible. They said deliver window is 7pm to 8:30pm, but never showed up, no text message, all the way until their closing time. When I checked my order, it just disappeared?you guys were great over the counter but delivery sucks
Great Store! The bud tenders are super friendly, helpful and knowledgeable. My fav is Chelsea! This lady has the best personality! She’s always smiling and greets you by name. She freely shares information about the strains and has the best “ You gotta try this!” She’s never steered me wrong yet! And when you leave, I’ll tell you, you’ll remember her at some point and then smile, and you return hoping she’s in that day! ;) Update: Chelsea is no longer there. Good for her! The manager at this store isn’t friendly, is really cheap and I swear he’s sold me on occasion a previously opened product replaced with home grown crap! I called him out on it and they give an excuse to contact the vendor. Check the seal on your product people, make sure it hasn’t been reglued or the seal pops off on opening the lid. I’d go to The Woods or anywhere else to get better quality and price!
Used to love going to this place but the recent interactions with the newer staff have been terrible and I don’t think I’ll be going back there again, it’s a shame because the store is amazing itself and has great location but the the way the recent staff treat customers will only result in them not coming back
CannaEra is a Canadian Cannabis store based in Aurora, Ontario. CannaEra is located at 15543 Yonge St #1, Aurora, ON L4G 1P3, Canada.
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